Ordering from your us super simple -

  1. Shop for the products on this site and add them to your cart
  2. When you are ready - go to your shopping cart and check out
  3. At the checkout, you be able to select your local pharmacy as your collection point and also how you wish to be notified (text or email)
  4. You can then complete your order by making a payment

Once you have completed your order, it will be sent directly to that pharmacy who will usually have it ready to collect within one business day of your order. 


When your order is ready to collect you will receive either a text or an email (whichever you decided) and you can go to your local pharmacy to collect.

You should bring your order confirmation email or the order confirmation text message with you.

All of our pharmacies have set up safe and convenient collection procedures and these may differ from location to location, however your friendly pharmacy staff will always be able to direct you when you arrive.


Can I have my order delivered to my home?

Not at the moment but we are bringing this feature to the site soon. If you have special instructions or questions about delivery - include them in the NOTES area before you Checkout.

If you are unable to come and collect your order, do not hesitate to phone your local pharmacy who can help you with alternative options.

What happens if I order the wrong thing?

You can phone your local pharmacy and let them know and they can discuss with you exchanging the goods.

The website does not show if something is in stock?

The items that we display on this website are the highest quality and most popular products in our pharmacies so in most cases, will be in stock.  If a product is ordered online that is not in stock, your local pharmacy will contact you to discuss alternatives or to refund for that product.

What if my local pharmacy is not listed? 

Our site is available to all pharmacy members of the Pharmacy Co-op Group.   If your local pharmacy does not support click and collect, feel free to let them know about us and we'll try our best to help them.  We exist to help local businesses thrive and to support their customers.